Deliveries and Returns
Shipping is FREE. We prepare orders within 2 to 3 working days.
Canada Post estimates the delivery time between two (2) to twelve (12) working days. Expedited delivery or the addition of insurance is available; please contact us for a revised invoice.
Please note that Créations Encore is not responsible for unusual delivery times.
REGULAR PRICE GOODS: < strong>
All merchandise sold at regular price can be exchanged or refunded within < / span> the extent that you return everything within 12 working days from the date of < / span> receipt of the package. If this is an exchange please indicate it inside the package or email us firstname.lastname@example.org. Returns are at your expense.
All merchandise sold in balance is EXCHANGEABLE ONLY. No
refund will be made. You can also request a credit for a future purchase. The credit will be emailed to you upon receipt of the package and will be valid at all times.
RETURN DIRECTLY TO THE WORKSHOP:
We now have a box of return available 7 days a week! Just contact us by email (email@example.com) to receive the code for the box. You can also make an appointment with us to come and exchange your merchandise on site.
RETURN BY MAIL:
2025 Parthenais suite 201A
Email us with any other questions or comments. Info@creationsencore.com